Privacy policy

PRIVACY POLICY

Last updated: 3 September 2026

This privacy policy explains how the „Boutique Qualité“ online store collects, uses and stores your personal data when you visit our online store, place an order, contact us or use our other services.

1. Data controller

„Boutique Qualité“
Individual activity under certificate
Address: Bažnyčių g. 12, 72253 Tauragė, Lithuania
Email: boutiquequaliteq@gmail.com
Phone +370 693 80040

2. What personal data we collect

Depending on how you use our online store, we may process the following data:

– first name and surname;
– phone number;
– email address;
– delivery address and, where applicable, billing address;
– information about orders placed, items purchased and returns;
– information required to make payments and to confirm their status;
– information you provide when contacting us;
– technical data about your use of the online store, including IP address, device and browser information and cookie data.

3. Purposes for which we use the data

Personal data may be used to:

– receive, administer and fulfil orders;
– administer payments;
– deliver goods;
– administer returns and refunds;
– communicate with you about orders or enquiries;
– fulfil legal, accounting and tax obligations;
– ensure the security and proper functioning of the online store;
– send news and marketing messages if you have given the relevant consent.

We process data only where we have a lawful basis to do so, for example where it is necessary to conclude and perform a contract with you, to fulfil obligations established by law, on the basis of our legitimate interest or with your consent.

4. Who we may share your data with

In order to fulfil an order and ensure the functioning of the online store, the necessary data may be transferred to service providers, for example:

– Shopify, whose platform our online store runs on;
– payment service providers;
– shipping and courier companies;
– providers of IT, website operation and other necessary services;
– public authorities, where this is required by law.

Only the data required to provide the relevant service is transferred to service providers.

5. Payment data

Payments in the online store are processed through the selected payment service providers. Payment data is processed in accordance with the privacy and security rules applied by the relevant payment service provider. We do not receive or store the full details of your payment card where these are processed directly by the payment service provider.

6. Cookies

The online store may use cookies and similar technologies that are necessary for the operation of the website, for security, the shopping cart, saving preferences, statistics and, where applicable and with the required consent, for marketing.

Where your consent is required for cookies by law, you can choose which optional cookies you allow and change your choice later.

7. Data retention

We store personal data for as long as it is needed to achieve the purposes for which it was collected and as long as is necessary under applicable law, including requirements for retaining accounting and tax documents.

8. Your rights

Subject to applicable law, you may have the right to:

– access your personal data;
– request the correction of inaccurate data;
– in certain cases, request the erasure of data;
– request the restriction of data processing;
– object to certain data processing;
– in certain cases, receive the data you have provided in a structured format;
– withdraw your consent at any time where data is processed on the basis of consent.

To exercise your rights, please contact us by email boutiquequaliteq@gmail.com.

If you believe that your personal data is being processed improperly, you also have the right to contact the State Data Protection Inspectorate (VDAI).

9. Data security

We take reasonable organisational and technical measures to protect the personal data we process against unlawful or accidental loss, alteration, disclosure or other unlawful processing.

10. Changes to the privacy policy

This privacy policy may be updated if our activities, the services we use or legal requirements change. The most current version of the privacy policy is published in the online store.

11. Contacts

If you have questions about this privacy policy or about the processing of your personal data, please contact us:

Email: boutiquequaliteq@gmail.com
Phone +370 693 80040